Relationship Between Users, Accounts, and Survey Roles
Accounts are the context within which users operate and to which surveys are assigned. The same user may be a designer for one account, a respondent for another account, both for the same account, or have no account-level access permissions whatsoever. Survey permissions (designer or responsor) are evaluated as:
User → Account → Role [survey permissions]
This structure allows strict separation between accounts (organizations) while supporting shared users (e.g., consultants, auditors).
Administering Survey Roles
Administrator Permissions
Users with administrator permissions for an account have full control over surveys and access management within that account.
Administrators can:
- View all surveys in the account
- Create, edit, and delete surveys
- Assign or revoke survey access for other users
- Designate users as survey designers
- Manage survey lifecycle actions (deploy, archive, rollback)
Administrators act as the gatekeepers for who can see and modify surveys.
Designer Permissions
Users with designer permissions can work on surveys but do not control access.
Designers can typically:
- View surveys they are assigned to
- Edit survey questions, layout, and configuration
- Import and export survey definitions
- Preview surveys
Designers cannot:
- Grant access to other users
- Change account-level permissions
- Delete surveys (unless explicitly allowed)
Respondant Permissions
Users with responder permissions can read and respond to individual surveys through secure, link-based authentication, but otherwise have no permissions to control or access other users, surveys, or accounts.
To administrate user permissions for accounts, please log in.
Assigning Designers to a Survey
Administrators may assign one or more users as designers for a specific survey—granting that user rights to edit and modify content.
To assign a user to a survey as a designer:
To remove a user from a survey as a designer:
Assigning Respondents to a Survey
Survey Filler Access Tags ( )
For a user to fill out a survey, they must 1. be added as a filler for that project (and 2. also as a member of an account, which is next).
Add user as a filler to a survey project
Remove user as a filler to a survey project
Assigning Users to Accounts
To allow a user to respond on behalf of an account:
To disallow a user to respond on behalf of an account: